The Paybycal application and website (“Platform”) are made available to you by Helthofit Private Limited (hereinafter may be referred to as the ‘Company’, ‘we’, ‘us’, and ‘our’) respect your privacy and is committed to protecting it through its compliance with its privacy policy. This policy amongst other things describes: (i) the type of information that the Company may collect from you when you access or use its websites, applications and other online services (hereinafter collectively referred to as the ‘Services’); and, (ii) the Company’s practices for collecting, using, maintaining, protecting and disclosing that information. This commitment reflects the value we place on earning and keeping the trust of our users, experts, vendors, business partners and others who share their personal information with us.
Scope Of The Statement
This Privacy Statement ("Statement") explains information
processing practices of Company. It applies to any personal information
you provide to us and any personal information we collect from other
sources. This Statement is a statement of our practices and of your rights
regarding your personal information. This is not a contractual document,
and it does not create any rights or obligations on either party beyond
those which already exist under data protection laws.
This Privacy Statement explains how we collect, use, disclose, and
safeguard your information when you visit our Website or Mobile
Application (the “Application”). Please read this Privacy
Statement carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY
POLICY, PLEASE DO NOT ACCESS THE Website/Mobile Application.
The collection and processing of personal data, such as the name, address,
e-mail address, or telephone number of a data subject shall always be in
accordance with the Information Technology Act, 2000, Information
Technology Rules, 2011 adopted by India’s IT Ministry, India’s
Ministry of Communications ‘Press Note’ Technology, with
clarifications and Ministry Of Communications And Information Technology
(Department Of Information Technology) Notification Dated 11th April 2011
and The General Data Protection Regulation (GDPR) as may be applicable to
PAYBYCAL. By means of these data protection declaration, our enterprise
would like to inform the general public of the nature, scope, and purpose
of the personal data we collect, use and process. Furthermore, data
subjects are informed, by means of this data protection declaration, of
the rights to which they are entitled.
We reserve the right to make changes to this Privacy Statement at any time
and for any reason. You are encouraged to periodically review this Privacy
Statement to stay informed of updates. You will be deemed to have been
made aware of, will be subject to, and will be deemed to have accepted the
changes in any revised Privacy Statement by your continued use of the
Website/Mobile Application after the date such revised Privacy Statement
is posted.
This Statement does not apply to your use of a third-party site linked to
on this Website/Mobile Application or any third-party website or mobile
application which you install or make payments, including any in-app
virtual items, which may also collect and use data about you. Company is
not responsible for any of the data collected by any such third party.
The primary point of contact at Company for questions regarding your
personal information is, support@paybycal.com.
What information do we collect?
We collect personal and other information of our users, experts, vendors
in various ways. The information that may be collected via the Website or
Mobile Application depends on the content and materials you use, and
includes:
Personal Information
Demographic and other personally identifiable information (such as your
name, mobile number and email address) that you voluntarily give us when
you register with the Website/Mobile Application or when choosing to
participate in various activities related to the Website/Mobile
Application, such as your age, gender, address, interests, writing
reviews, chat, posting messages in comment sections or in our forums,
rating Experts, sending feedback, and responding to surveys. If you choose
to share data about yourself via your profile, online chat, or other
interactive areas of the Website/Mobile Application, please be advised
that all data you disclose in these areas is public and your data will be
accessible to anyone who accesses the Website/Mobile Application. You are
under no obligation to provide us with personal information of any kind,
however your refusal to do so may prevent you from using certain features
of the Website/Application.
Derivative Information
Information that our servers automatically collect when you access the
Website/Mobile Application, such as your native actions that are integral
to the Website/Mobile Application, including your IP address, your browser
type, your operating system, your access times, the pages you have viewed
directly before and after accessing the Website/Mobile Application your
liking, rating, re-blogging, or replying to a post, as well as other
interactions with the Website/Mobile Application and other users via
server log files.
Financial Information
Financial information, such as data related to your payment method (e.g.,
valid credit card/debit card number, card brand, expiration date), that we
may collect when you purchase, order, exchange, or request information
about our services from the Website/Mobile Application. We store only very
limited, if any, financial information that we collect. Otherwise, all
financial information is stored by our payment processors (RazorPay) and
you are encouraged to review their privacy policy and contact them
directly for responses to your questions.
If the data subject resides outside India then the payment has to be made
through "PayPal" during the ordering process, we automatically
transmit the data of the data subject to PayPal. By selecting this payment
option, the data subject agrees to the transfer of personal data required
for payment processing.
The personal data transmitted to PayPal is usually first name, last name,
address, email address, IP address, telephone number, mobile phone number,
or other data necessary for payment processing. The processing of the
purchase contract also requires such personal data, which are in
connection with the respective order.
The transmission of the data is aimed at payment processing and fraud
prevention. The controller will transfer personal data to PayPal, in
particular, if a legitimate interest in the transmission is given. The
personal data exchanged between PayPal and the controller for the
processing of the data will be transmitted by PayPal to economic credit
agencies. This transmission is intended for identity and creditworthiness
checks.
PayPal will, if necessary, pass on personal data to affiliates and service
providers or subcontractors to the extent that this is necessary to
fulfill contractual obligations or for data to be processed in the order.
The data subject has the possibility to revoke consent for the handling of
personal data at any time from PayPal. A revocation shall not have any
effect on personal data, which must be processed, used or transmitted in
accordance with (contractual) payment processing. The applicable data
protection provisions of PayPal may be retrieved under the policy provided
by PayPal.
Information we collect over Paybycal Website, Mobile Applications and
Social Media
For purposes of this Statement, "website" includes our mobile
application.
We may ask you for some or all of the following types of information when you register for services, manage accounts, access various content and features or directly visit our websites. This includes, but is not limited to:
In some instances, we automatically collect certain types of information
when you visit our websites and through e-mails that we may exchange.
Automated technologies may include the use of web server logs to collect
IP addresses, "cookies" and web beacons.
Social Media
You can engage with us through social media websites or through features
such as plug-ins or applications on our site that integrate with social
media sites. You may also choose to link your account with us to third
party social media sites. When you link your account or engage with us on
or through third party social media sites, plug-ins, or applications, you
may allow us to have ongoing access to certain information from your
social media account (e.g., name, e-mail address, photo, gender, birthday,
the posts or the 'likes' you make).
If you post information when you interact with our websites through social
media sites, plug-ins or other applications, depending on your privacy
settings, this information may become public on the Internet. You can
control what information you share through privacy settings available on
some social media sites. For more information about how you can customize
your privacy settings and how third party social media sites handle your
personally identifiable information, please refer to their privacy help
guides, privacy notices and terms of use.
Mobile Devices
If you access our websites on your mobile telephone or mobile device, we
may also collect your unique device identifier and mobile device IP
address, as well as information about your device's operating system,
mobile carrier and your location information. We may also ask you for
consent to provide your mobile phone number (for example, so that we can
send you push notifications).
Use of Personal Information
The following is a summary of the purposes for which we use personal
information. More information about the personal information collected for
each of our services, together with the purpose and legal basis for
collecting the information, will be provided to you in separate privacy
notices which are relevant to the services which affect you.
Performing services for our clients
We process personal information which our clients provide to us in order
to perform our professional consultancy and training programs based on the
plan selected by our client. This may impact you, for example, where you
are the employee of our client. The precise purposes for which your
personal information is processed will be determined by the scope and
specification of our client engagement, and by applicable laws, regulatory
guidance and professional standards. It is the obligation of our client to
ensure that you understand that your personal information will be
disclosed to us.
Administering your engagements
We process personal information about you in order to:
Other uses
If we wish to use your personal information for a purpose which is not
compatible with the purpose for which it was collected for, we will
request your consent. In all cases, we balance our legal use of your
personal information with your interests, rights, and freedoms in
accordance with applicable laws and regulations to make sure that your
personal information is not subject to unnecessary risk.
Legal basis
All processing or use of your personal information is justified by a
"lawful basis" for processing. In limited circumstances, we will
use your consent as the basis for processing your personal information,
for example, where we are required to obtain your prior consent in order
to send you marketing communications.
Before collecting and/or using any special categories of data, we will
establish a lawful exemption which will allow us to use that information.
This exemption will typically be:
Information from Children
Our website or mobile application is not directed to children and we do not knowingly collect personal information from children on our websites. Children are prohibited from using our website or mobile application.
Retention of Your Personal Information
How long we retain your personal information depends on the purpose for
which it was obtained and its nature. We will keep your personal
information for the period necessary to fulfill the purposes described in
this Statement unless a longer retention period is permitted by law and in
accordance with the Paybycal Record Retention Policy
In specific circumstances we may store your personal information for
longer periods of time so that we have an accurate record of your dealings
with us in the event of any complaints or challenges, or if we reasonably
believe there is a prospect of litigation relating to your personal
information or dealings.
Disclosure of Information
We do not rent, sell or otherwise disclose personal information about our
online visitors with unaffiliated third parties for their own marketing
use. We do not share your personal information with third parties except
in the following circumstances discussed below.
Business Partners
We disclose personal information to business partners or consultants who
provide certain specialized services to us, or who co-operate with us on
projects. These business partners operate as separate controllers, and are
responsible for their own compliance with relevant laws. You should refer
to their privacy notices for more information about their practices.
Authorized Service Providers
We may disclose your information to service providers we have retained (as
processors) to perform services on our behalf (either in relation to
services performed for our clients, or information which Company uses for
its own purposes, such as marketing). These service providers are
contractually restricted from using or disclosing the information except
as necessary to perform services on our behalf or to comply with legal
requirements. These activities could include any of the processing
activities that we carry out as described in the above section, ‘Use
of Personal Information.
Examples include:
These third parties appropriately safeguard your data, and their
activities are limited to the purposes for which your data was
provided.
Legal Requirements and Business Transfers
We may disclose personal information
(i) if we are required to do so by law, legal process, statute, rule,
regulation, or professional standard, or to respond to a subpoena, search
warrant, or other legal request.
(ii) in response to law enforcement authority or other government official
requests,
(iii) when we believe disclosure is necessary or appropriate to prevent
physical harm or financial loss,
(iv) in connection with an investigation of suspected or actual illegal
activity or
(v) in the event that Company is subject to a merger or acquisition to the
new owner of the business.
Disclosure may also be required for company audits or to investigate a
complaint or security threat.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger,
or are acquired by another entity, we may transfer your information to the
successor entity. If we go out of business or enter bankruptcy, your
information would be an asset transferred or acquired by a third party.
You acknowledge that such transfers may occur and that the transferee may
decline honor commitments we made in this Privacy Statement. We are not
responsible for the actions of third parties with whom you share personal
or sensitive data, and we have no authority to manage or control
third-party solicitations. If you no longer wish to receive
correspondence, emails or other communications from third parties, you are
responsible for contacting the third party directly.
Transmission of Information Collected
Our organization has its footprint across India and business across the
globe and may transfer certain personal information across geographical
borders to Company entities, authorized service providers, consultants or
business partners in India and other countries working on our behalf in
accordance with applicable laws. Our affiliates and third parties may be
based locally or they may be overseas.
When we do, we use a variety of legal mechanisms to help ensure your
rights and protections travel with your data:
If you would like further information about whether your information will be disclosed to overseas recipients, please contact us as noted below. You also have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments, which may be redacted for reasons of commercial confidentiality) to ensure the adequate protection of your personal information when this is transferred as mentioned above.
Security for Protection of Information
The security of your personal information is important to us and Paybycal
has implemented reasonable physical, technical and administrative security
standards to protect personal information from loss, misuse, alteration or
destruction. We protect your personal information against unauthorized
access, use or disclosure, using security technologies and procedures,
such as encryption and limited access. Only authorized individuals access
your personal information, and they receive training about the importance
of protecting personal information.
Our service providers, experts and Vendors are contractually bound to
maintain the confidentiality of personal information and may not use the
information for any unauthorized purpose.
What choices do you have about your personal information?
We offer certain choices about how we communicate with our clients and
what personal information we obtain about them and share with others. When
you provide us with personal details, if we intend to use those details
for marketing purposes, we will provide you with the option of whether you
wish to receive promotional e-mail, SMS messages, telephone calls and
postal mail from us. At any time, you may opt out from receiving
interest-based advertising from us by contacting us.
You may also choose not to receive marketing communications from us by
clicking on the unsubscribe link or other instructions in our marketing
e-mails, visiting the My Account section on our website, or contacting us
as noted below.
How can you update your communication preferences?
We take reasonable steps to provide you with communication about your information. You can update your communication preferences in the following ways.
• Profile
If you have created a profile or account on one of our Mobile Application,
you can update your contact information after you log into your
account.
• Newsletters
If you request electronic communications, such as an e-newsletter, you
will be able to unsubscribe at any time by following the instructions
included in the communication.
• Mobile Devices
If you previously chose to receive push notifications on your mobile
device from us but no longer wish to receive them, you can manage your
preferences either through your device or the application settings. If you
no longer wish to have any information collected by the mobile
application, you may uninstall the application by using the uninstall
process available on your mobile device.
• E-mail
Contact us by e-mail or postal address as noted below. Please include your
current contact information, the information you are interested in
accessing and your requested changes.
If we do not provide you with access, we will provide you with the reason
for refusal and inform you of any exceptions relied upon.
Other rights regarding your data
Subject to certain exemptions, and in some cases dependent upon the
processing activity we are undertaking, you have certain rights in
relation to your personal information.
We may ask you for additional information to confirm your identity and for
security purposes, before disclosing the personal information requested to
you. We reserve the right to charge a fee where permitted by law, for
instance if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us. Subject to legal and other
permissible considerations, we will make every reasonable effort to honor
your request promptly or inform you if we require further information in
order to fulfill your request.
We may not always be able to fully address your request, for example if it
would impact the duty of confidentiality we owe to others, or if we are
legally entitled to deal with the request in a different way.
Right to Access
You have right to access personal information which Company holds about
you. If you have created a profile, you can access that information by
visiting your account.
Right to Rectification
You have a right to request us to correct your personal information where
it is inaccurate or out of date.
Right to be Forgotten (Right to Erasure)
You have the right under certain circumstances to have your personal
information erased. Your information can only be erased if your data is no
longer necessary for the purpose for which it was collected, and we have
no other legal ground for processing the data.
Right to Restrict Processing
You have the right to restrict the processing of your personal
information, but only where:
Right to Data Portability
You have the right to data portability, which requires us to provide
personal information to you or another controller in a commonly used,
machine readable format, but only where the processing of that information
is based on (i) consent; or (ii) the performance of a contract to which
you are a party.
Right to Object to Processing
You have the right to object the processing of your personal information
at any time, but only where that processing has our legitimate interests
as its legal basis. If you raise an objection, we have an opportunity to
demonstrate that we have compelling legitimate interests which override
your rights and freedoms.
International Transfers
As noted above, you can ask to obtain a copy of, or reference to, the
safeguards under which your personal information is transferred outside
India.
Other rights regarding your data
In Short: We may collect information regarding your geo-location, mobile
device, push notifications, when you use our apps.
Geo-Location Information.
We may request access or permission to and track location-based
information from your mobile device, either continuously or while you are
using our mobile application, to provide location-based services like
tagging your location to a post. If you wish to change our access or
permissions, you may do so in your device's settings. If you use our Apps,
we may also collect the following information:
Mobile Device Access.
We may request access or permission to certain features from your mobile
device, including your
We handle all iOS Health app and HealthKit data in accordance with Apple's development guidelines.
To view Apple's HealthKit developer guidelines, go to https://developer.apple.com/app-
store/review/guidelines/#health-and-health-research
We handle Google Fit data in accordance with Google Fit Terms of Service. To view Google Fit Terms
of Service, go to https://developers.google.com/fit/terms
If you wish to change any of our access or permissions, you may do so in your device's settings.
However, revoking these permissions may prevent you from using all or some of the functionality of
our services also you won't be eligible for the Paybycal calocin reward system.
Mobile Device Data. We may automatically collect device information (such as your mobile device
ID, model and manufacturer), operating system, version information and IP address.
Push Notifications. We may request to send you push notifications regarding your account or the
mobile application. If you wish to opt-out from receiving these types of communications, you may
turn them off in your device's settings.
Messages via messaging apps: We may request to send you notifications via WhatsApp and/or other
messaging apps. If you wish to opt out from receiving communications on your chat applications,
you may decline/disagree when prompted on our platform.
DO WE USE GOOGLE MAPS?
In Short:Yes, we use Google Maps for the purpose of providing better service.
This website and mobile application use Google Maps APIs. You may find the Google Maps APIs
Terms of Service here. To better understand Google's Privacy Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google's Terms of Service.
Contact Us
If you have any questions, would like further information about our privacy and information handling practices, would like to discuss opt-outs or withdrawing consent, or would like to make a complaint about a breach of the Act or this Statement, please contact at support@paybycal.com
Grievance Officer:
In accordance with the Information Technology Act, 2000 and the
Information Technology (Intermediaries Guidelines) Rules, 2011 made
thereunder, the name and contact details of the Grievance Officer are
provided below:
Mr. WILSON GOMES
www.paybycal.com
Paybycal Website/Mobile Application includes content relating to Helthofit
Pvt Ltd and its businesses. www.paybycal.com is provided by Helthofit Pvt
Ltd having registered office at BLD NO 17, Flat No 102, Rose Nagar CHS,
Naigaon West, Palghar 401207.
Contact No.: +91 8108006060
Timing: Monday – Saturday 09:00 – 18:00
Changes to this Statement
We may update this Statement from time to time. When we do, we will post
the current version on this site, and we will revise the version date
located at the bottom of this page.
We encourage you to periodically review this Statement so that you will be
aware of our privacy practices.
This Statement was last updated on August 24, 2022.