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Frequently Asked Question
PaybyCal is a health and wellness company offering
personalized nutrition programs for weight management, PCOS/PCOD & Thyroid
care, pregnancy nutrition, diabetes support, water fasting, and elderly
care. We combine expert coaching, structured plans, and app-based tracking
to deliver sustainable results.
After you sign up, we collect your goals, lifestyle,
and medical history. Our dieticians then build a personalized plan, guide
you through daily meals and check-ins via the PaybyCal app, and adjust the
plan based on your progress.
No prescription is needed to start. However, if you
have a medical condition (diabetes, thyroid disorder, pregnancy, etc.), we
recommend informing your doctor before beginning any new nutrition or
fasting program.
Most consultations are delivered online via video
call or WhatsApp, so you can join from anywhere in India. If you prefer, you
can visit our Kharghar, Navi Mumbai office for in-person sessions.
Most clients start noticing changes — better energy,
improved digestion, weight movement — within 3 to 6 weeks. Long-term
transformation depends on consistency and the specific program you choose.
We accept UPI, credit/debit cards, net banking, and
popular wallets through secure payment gateways. All payments are encrypted
end-to-end.
Yes — within 3 days of enrolment and before your
personalized plan has been shared, you are eligible for a full refund (minus
payment-gateway fees). See our Refund Policy for full terms.
Our water fasting program is designed with expert
guidance and structured support for healthy individuals. People with medical
conditions, pregnant/nursing women, and the elderly should consult a doctor
first.
The weight gain program is ideal for underweight
individuals who want to gain weight in a balanced way — with a combination
of muscle development, digestive support, and nutrient-rich meals.
Yes. Our Pregnancy Nutrition program provides
trimester-specific meal planning and wellness support. Our Diabetes &
Elderly Care program focuses on blood-sugar-friendly meal plans and ongoing
expert support.
Absolutely. All our meal plans are built around
Indian ingredients and cooking styles, tailored to your region, dietary
preferences (veg/non-veg/Jain), and cultural habits.
Once enrolled, you get direct WhatsApp access to
your assigned dietician for daily queries, and scheduled consultations based
on your plan tier (weekly, bi-weekly, or monthly).
Yes. We treat your personal and health information
as confidential, share it only with the coaches working on your plan, and
never sell data to third parties. Read our Privacy Policy for full details.
You can download the PaybyCal app from the Google
Play Store (Android) or the Apple App Store (iOS). Click the "Download App"
button at the top of any page — we'll detect your device and take you to the
right store.